Do you really need a Home Depot Truck?
FACT: 76% of U.S. shoppers are more likely to purchase gifts from retailers that offer same-day delivery. This is where Phlatbed Shines!
Faster delivery is the new norm for any retailer in order to stay competitive against their competition. For many retailers, stimulating impulse purchases by customers could be the difference between a $200 sale and a $99 discounted sale.
The dilemma of first fulfillment does not help retailers lock-in brand loyalty or customer purchase intent. For example, an individual who just moved to a new home shopping for household items. In many cases, you find a nice chair on sale but you can’t fit it into your mini Cooper. Shipping would cost $90 but you have to wait a week before it gets delivered. Now you have to taking time off work to accommodate often unpredictable delivery schedules. Most customers would rather move on than deal with the logistical nightmare. Some retailers like Home Depot and Lowes now offer rental trucks for customers.
What does this mean for a simple purchase?
Unless you’re a contractor in which case you already have your own truck, you’re likely not leaving your Mini Cooper in a the Home Depot Parking lot. Also consider that you’ll have to schedule your day around picking up the truck, utilizing it, returning it in acceptable condition, then getting back into your car to go home. Then you can start working on your new household item. The whole picture adds an extra layer of stress.
The app-based on-demand moving and delivery model enables consumers to quickly get their items delivered to whichever location they choose, at a price they can afford. No longer will consumers dread making decisions on who and which moving company to use. From reviews to availability and price optimization, consumers can quickly see available options and make quick decisions. Does this imply that time is the new currency? Arguably, yes. Time is our most valuable asset.
How it works
Simply enter your pickup and delivery address, add a few images, and description, name your price, and drivers respond in minutes. It’s that simple! You might even make a new friend in the process. Welcome to the gig-economy where services are on-demand and emphasis is placed on building a community of consumers and service providers.
By offering on-demand delivery options to customers, retailers are able to build brand loyalty from customers. Add an ever-changing business environment, rising customer expectations and evolving preferences, small businesses can adapt by partnering with on-demand moving and delivery companies like Phlatbed.
The strongest customer impression ends at the item delivery point. Whether it’s a moving request, small item delivery, or item removal, a positive experience can instill confidence and trust in your brand, which helps increase return purchases. This ultimately leads to brand loyalty, and again, repeat business!